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VVANGUARDWEB SOLUTIONS

Concept Project · Real Estate

Real Estate Listings & Lead Follow-up

Property search with automated viewing-request handling and agent alerts.

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This is a Concept Project created to demonstrate our approach. It is not completed client work, and no client results are claimed.

Desktop & mobile previews

Illustrative interface previews. No live demo is published for this concept yet.

Objective

Respond to every listing enquiry quickly and consistently.

The challenge

Viewing requests arrive across portals, email and phone, and slow replies lose buyers.

Key features

  • Property search & filters
  • Viewing request flow
  • Automated acknowledgement emails
  • Agent notifications
  • Listing schema markup

Demonstrated solutions

Enquiry classification

Viewing, valuation and general requests are routed to the right agent automatically.

Human review step

Agents confirm viewing times before anything is sent to the buyer.

Technical documentation

Capabilities demonstrated in this project

AI Receptionist & Automation

Calls and chats answered, qualified and routed — with clear rules for human handoff.

  • Conversation flows designed per enquiry type
  • Urgency rules that escalate to a person
  • Enquiries logged to CRM or email
  • Transparent disclosure that callers speak to AI
Routing rule exampleyaml
intent: emergency_leak
triggers: ["water everywhere", "burst pipe"]
action: transfer_to_on_call
fallback: take_message_and_sms
intent: quote_request
action: collect_details -> crm.create_lead

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